Privacy

Responsible entity

SoftwareGenie24 UG (haftungsbeschränkt)

Dorfstr. 24\n38319 Remlingen\nDeutschland

Contact for privacy requests: support@softwaregenie24.de

What data the portal processes

• Login data and session information for protected customer access
• Ticket content, replies, linked product references, and communication history
• Release approvals as well as download and install tokens for licensed products
• Logs for security, audit, error analysis, and abuse protection

Purposes and legal bases

Processing is required to operate the customer portal, handle contracts and support, deliver releases securely, and keep administrative actions traceable.

Further information about retention, deletion, and privacy processes is available through the privacy contact listed above.